Terms & Conditions

Booking & dining
with us.

The details behind every reservation at The Vault.

Restaurant Terms & Conditions

A charge of £10 per person will be made on the card for no shows, and a charge of £10 per person on cancellations or changes to party sizes with less than 24 hours' notice. Card details are needed to guarantee your booking.

For bookings of 8 people or more, we require pre-ordering of the food. You can send your pre-order to us via our contact page, or call us on 01344 674106. A minimum of 2 courses (Starter + Main, or Main + Dessert) per person is required.

Important Dining Information

  • We have a 15-minute grace period. Please call us if you are running later than 15 minutes after your booked time.
  • We may contact you about this booking, so please ensure your email and phone number are up to date.
  • Your table will be booked for 2 hours.
  • Due to allergy regulations, we are unable to permit outside food or drink on the premises, including celebration cakes. If you are planning a special occasion, please let us know in advance and we will be delighted to help make your celebration memorable.
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